PCorpC Inc.

Projects

PCorpC Supports Online Gaming Company during Large Ramp up and Delivers Customer Support Talent

CASE STUDY

The Challenge

When one of the world’s largest entertainment software developers moved their customer support center 1,200 miles, they needed more than 200 Game Masters to handle customer support for an impending product launch. To allow time for training, the client requested groups of 30 qualified candidates every two weeks over a three-month span. Based on PCorpC’s history of recruiting successes, this client called on PCorpC to supply the niche talent they required.

GAMING COMPANY

The Solution

PCorpC consulted closely with the client to fully understand the ideal skill sets for the new positions, learning the company history, and details of the new product. The client’s strong reputation in the gaming community made these coveted positions in the industry. PCorpC designed a targeted recruiting plan that leveraged both traditional and innovative recruiting methods: posting jobs online, using contextual search technology to find talent among PCorpC’s extensive candidate pool, reaching out to college gaming development programs, and visiting online gaming and role-playing groups.

The results exceeded customer expectations:

• PCorpC supplied 220 game specialists, each fully trained prior to the new product launch
• PCorpC created and launched two employee recognition programs to enhance staff retention
• Client satisfaction with PCORPC’s talent led to 432 PCORPC employees at program peak

As your engineering and technical recruiting firm, we make it a priority to understand what you look for in an engineer or technical candidate. Professional Corporate Consultants or PCORPC provides engineering candidates in industries such as aerospace and defense, medical device, consumer and industrial products and automotive. Our professional recruiters are skilled, educated, and trained to seek out each and every candidate to assure they are perfect fit for your engagement.

Competition to hire top engineering and technology talent is more intense by the day. At PCorpC it is our profession and expertise to know who the best of the best. We leverage our great relationships with our candidates to have a healthy referral rate of over 50%. We are continuously building on this referred pool so as to meet the needs of all of our clients.

SOME COOL FACTS

Numbers speak for themselves

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2019 unemployment rate in the U.S.

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Monthly youth (16-24) unemployment rate

Creative Sourcing and Tenacious Effort Delivered 600 Call Center Specialists in Just Three Months

CASE STUDY

The Challenge

After working with PCorpC for over four years, this leading multinational computer designer and manufacturer had come to expect effective and efficient responses to its staffing requests. Yet, the client knew it would be a significant challenge to PCorpC when it asked us to supply 600 call center employees in less than three months top talent was a constant struggle despite using ten different staffing suppliers, it took up to 100 days to fill niche positions. Still looking for a way to improve their process, they offered PCorpC Workforce Solutions the opportunity to help. PCorpC Delivered!

CALL CENTER

The Solution

PCorpC met the challenge head on. First, the local PCorpC team embarked upon an aggressive advertising campaign, posting job announcements in local newspapers, running radio ads, utilizing portable billboards, and posting flyers throughout town. Then, PCorpC’s recruiters worked overtime and on Saturdays to qualify the influx of potential candidates in order to provide the client with the best possible candidates. Based on this strong approach, PCORPC did not let the client down:

• PCorpC placed 40 to 60 employees each week to successfully fill all 600 positions at the call center within the three-month deadline
• The company was highly impressed with PCorpC’s quick response and ability to deliver qualifies applicants within a tight deadline

SOME COOL FACTS

Numbers speak for themselves

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Monthly number of long-term unemployed persons in the U.S.

PCorpC’s Niche Recruiting Expertise Trimmed This Company’s Hiring Time By 60%, Saving Them Money in the Process

CASE STUDY

The Challenge

This fortune 1000 company required specialized engineering talent for manufacturing commercial airplane interiors. Because of the company’s remote small-town location, attracting top talent was a constant struggle despite using ten different staffing suppliers, it took up to 100 days to fill niche positions. Still looking for a way to improve their process, they offered PCorpC Workforce Solutions the opportunity to help. PCorpC Delivered!

MANUFACTURING

The Solution

PCorpC’s dedicated aerospace recruiters, many with hands-on industry experience and market recruiting expertise, carefully examined the client’s recruiting needs as well as their company culture. Leveraging existing pipelines and strong relationships within the aerospace community, PCorpC targeted passive aerospace candidates, pitching the advantages of rural living along with the client’s positive corporate culture and internal growth opportunities. PCorpC provided immediate and long- term benefits for the client:

• Reduced time-to-fill from 100 to 35 days
• Earned role as client’s first choice for engineering talent
• Helped client reduce contingent workforce vendor list from 10 down to 3 suppliers.

“Plans are only good intentions unless they immediately degenerate into hard work” – Peter Drucker

PCorpC Inc.

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